How to discuss a problem with your team?

Many questions may not require the involvement of advisors and can be solved within a team with a little bit of preparation.

Unsure where to begin? Consider starting with the GRPI model, a structured approach to addressing and resolving issues within your team.

"GRPI" stands for Goals, Roles, Processes, and Interpersonal Relationships, and it was introduced by Richard Beckhard in 1972. Below, you will find some tips on applying this model to address a problem within your team.

It is a best practice to inform your team members in advance about a discussion that involves addressing a problem or potential challenges. This helps create a sense of transparency, allows them to mentally prepare, and ensures a more productive conversation. Before the meeting, take your time to answer these questions for yourself to make the most of the discussion.

1. Goals:

- Define the Problem in Terms of Goals: Clearly articulate how the issue is impacting the team's ability to achieve its goals.

- Reassess and Clarify Goals: Confirm that everyone on the team is aligned with the overarching goals and understands their individual roles in achieving them.

2. Roles:

- Identify Role Expectations: Ensure that team members understand their roles and responsibilities.

- Clarify Expectations: Address any role-related issues contributing to the problem, and clarify expectations for each team member.

3. Processes:

- Examine Team Processes: Evaluate the processes in place and identify any bottlenecks or inefficiencies.

- Discuss and Improve Processes: Engage the team in a discussion about how to streamline processes and make improvements.

4. Interpersonal Relationships:

- Assess Team Dynamics: Evaluate how interpersonal relationships within the team may be contributing to the problem.

- Encourage Open Communication: Foster an environment where team members feel comfortable communicating with each other.

Remember, you can always book an individual consultation to help yourself prepare, or delegate the entire process to us and focus on more enjoyable tasks instead. We would be delighted to take care of it for you. Email us at info@r2p.solutions to provide more details about the problem at hand, and we will organize a group session with your team.

Curious to know more? Have a look at this document prepared by Systemic Excellence Group.